About DocPolish

Built for professionals who need document refinement they can trust—with privacy, compliance, and quality at the core.

trust is not declared · it is built

Our Core Principles

Privacy First

Documents are processed, never stored. The Clinical Entity Recognition engine detects and anonymises personally identifiable information entirely within the browser — names, dates, NHS numbers, policy references, financial identifiers and addresses are replaced with coded placeholders before any data reaches the cloud. The entity mapping is held exclusively in browser memory, cleared on session end. No server-side logging, no data retention, no third-party sharing.

Verifiable Audit Trail

Every processed document generates a Trust Certificate containing a unique SHA-256 cryptographic hash, processing metadata, entity counts, sector classification and verification status. This provides a downloadable compliance artefact that DPOs, Caldicott Guardians, compliance officers and internal audit teams can reference. The real-time systems panel displays each processing stage with status confirmation — detection, anonymisation, transmission, polishing, restoration and verification.

Intelligent Refinement

DocPolish analyses document structure — emails, reports, proposals, clinical correspondence, legal submissions — and applies sector-appropriate tone, terminology and clarity improvements. Polishing is calibrated per sector: insurance correspondence reads differently from medical referral letters, with vocabulary and formality tuned to industry expectations. Grammar, spelling, sentence structure and logical flow are refined while preserving technical accuracy and original meaning throughout.

Zero Friction

No signup required for basic use. No complex pricing tiers. No vendor lock-in or subscription commitments. Upload or paste a document and receive polished output in seconds. The free tier handles straightforward polishing; the professional tier adds CER entity detection, anonymisation, Trust Certificate generation and sector-specific calibration at a transparent per-document rate. Pay for what you use, nothing more.

<5s
Average processing time
100%
Placeholder integrity
0
Documents stored
UK
Based and operated

Technical Approach

DocPolish uses advanced AI to understand document context, not just surface-level text. Here's what makes us different:

  • Document-Type Awareness: Structure is analysed differently for emails, reports, proposals, clinical letters and academic writing. An email polish applies different tone and formatting rules to a medical referral letter or a Lloyd's claims summary.
  • Entity Detection & Anonymisation: The CER engine detects sensitive entities using pattern matching trained on SNOMED CT, ICD-10, dm+d, Lloyd's market terminology and financial identifiers. Entities are replaced with coded placeholders before cloud transmission — the mapping never leaves the browser.
  • Trust ID System: SHA-256 hash-based identifiers create tamper-evident audit trails without storing document content. Each Trust Certificate records entity counts, processing stages, sector classification and restoration verification.
  • Stateless Processing: Documents exist only during the active session. No databases, no server-side logs, no retention. The zero-retention architecture eliminates breach surface for stored documents entirely.
DocPolish
Detect…
Protect…
Perfect…
Doc Polish
Document Health Specialist

Regulatory Alignment

DocPolish is architected around the regulatory frameworks that govern your sector — built to the standard, not bolted on after.

Compliance & Standards

We maintain a dedicated compliance page covering cross-sector frameworks (UK GDPR, EU AI Act, ICO guidance, Cyber Security & Resilience) and sector-specific regulatory alignment for Insurance, Legal, Medical, Financial and Academic industries.

FCA SYSC · Consumer Duty · Lloyd's Minimum Standards · SRA Standards · Caldicott Principles · NHS DSPT · MiFID II · PCI DSS · QAA Quality Code

View Full Compliance Details →

Security Architecture

Security isn't a feature—it's foundational to how DocPolish works.

TLS 1.3 Encryption
in transit
Zero Retention
policy
UK-based
processing
GDPR
aligned
Audit Trail
verifiable

Why This Matters

Document quality isn't vanity—it's business critical. Here's what industry leaders say about communication standards.

"Poorly written correspondence is a leading cause of claims disputes. Clear documentation isn't optional—it's risk management."
Lloyd's Market Association
Claims Best Practice Guide
View source →
"Firms must ensure that communications are fair, clear, and not misleading. This applies to all client-facing documentation."
Financial Conduct Authority
Consumer Duty Guidance, 2023
View source →
"47% of professionals spend more than 5 hours per week editing documents. Automation of routine refinement frees capacity for higher-value work."
McKinsey Global Institute
Future of Work Report
View source →
"In legal practice, a single ambiguous clause can invalidate contracts worth millions. Precision in language is fundamental to legal certainty."
Law Society of England & Wales
Practice Note on Drafting
View source →
"Written communication errors cost UK businesses an estimated £6.2 billion annually in lost productivity and corrective action."
Institute of Leadership & Management
Workplace Communication Study
View source →
"AI-assisted writing tools can improve document quality by up to 74% while reducing editing time by 60%—when properly implemented."
Gartner Research
AI in Enterprise Communications, 2024
View source →
"Privacy-preserving AI represents the next frontier in enterprise software. Organisations need tools that process without persisting."
UK Information Commissioner's Office
AI Guidance Framework
View source →

About Scene on Screen Ltd

DocPolish is a product of Scene on Screen Ltd, registered in England & Wales.

Contact:
Scene on Screen Ltd
London, United Kingdom
contact@docpolish.io

Experience the difference

Try DocPolish now—see how intelligent document refinement works.

Start Polishing